Privacy Policy
How Vibe Programs collects, uses, and protects your personal information.
1 Scope of Privacy Policy
This Privacy Policy is provided by Vibe Programs. This privacy policy describes how we collect, use, and handle personal information during the course of providing our services. It also tells you about the rights and choices you have with respect to personal information we maintain about you.
2 Information Collection and Use
We collect personal information, such as your name and contact details, to provide you with the best possible experience. Your information is used solely for the purposes of delivering services, managing your account, and communicating with you about your appointments and scheduled reminders.
3 Mobile Information and Text Messaging
4 Privacy Rights
Residents of specific states have certain rights with respect to personal information collected and processed under state privacy laws. Please contact us at [click to reveal email] to exercise any applicable rights.
5 SMS Communications and Opt-Out
By providing your mobile number and checking the SMS consent box during registration or through our contact form, you consent to receive SMS reminder messages from Vibe Programs regarding appointments, tasks, and schedules you create within the platform.
Program Description: Vibe Programs sends scheduled SMS reminders for personal tasks, appointments, and events that users create. Messages are only sent to users who have explicitly opted in.
Message Frequency: Message frequency varies based on the reminders you schedule. You control how many reminders you receive.
Rates: Message and data rates may apply. Contact your wireless provider for details about your plan.
Opt-Out: Reply STOP to any message to unsubscribe. You will receive a one-time confirmation and no further messages will be sent.
Opt-In Keywords: To re-subscribe after opting out, reply START or SUBSCRIBE.
Help: Reply HELP to any message or contact us at [click to reveal email] for assistance.
No Condition of Purchase: Consent to receive SMS messages is not required as a condition of purchase or use of our services.
Third Parties: SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.
6 How Long We Keep Your Personal Information
Generally, we will keep your personal information only as long as we need it to provide the services you have signed up for, or only as long as necessary to fulfill the purposes outlined in this privacy policy.
7 Data Collection of Minors
We do not collect, sell, share, or disclose the personal information of minors under 16 years of age.
8 Carriers and Messaging
Carriers are not liable for delayed or undelivered messages. We do our best to ensure timely delivery of SMS messages but cannot guarantee that messages will be received in a timely manner. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text or data plan, please contact your wireless provider.
9 Assistance and Support
If you are experiencing issues with the messaging program, reply HELP for assistance, or contact us directly at [click to reveal email]
10 Data Collected
We collect the following information: mobile phone number, ZIP code, reminder preferences and times, and subscription dates. We do not collect your name, email, or any other identifying information unless voluntarily provided.
11 Data Retention
Your data is retained for as long as your subscription is active. Upon cancellation, all data is deleted within 30 days.
12 Data Deletion
You may request immediate deletion of all your data at any time by emailing [click to reveal email]. We will confirm deletion within 7 days.
13 Data Sharing
We do not sell, rent, or share your personal data with any third party for marketing purposes. We share data only with the following service providers who power our platform:
Twilio — SMS and voice delivery (twilio.com/legal/privacy)
Stripe — Payment processing (stripe.com/privacy)
Supabase — Secure data storage (supabase.com/privacy)
14 SMS / TCPA Compliance
By providing your phone number and consenting to receive messages, you agree to receive automated SMS text messages and voice calls from Vibe Programs. Message frequency varies based on your reminder preferences. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
15 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via our website or at [click to reveal email]